Customer Service Rants

Todai Buffet @ Miracle Mile: Las Vegas, NV

2008-08-31T11:39:00.000-07:00

This weekend we found ourselves at Todai on the strip. I don't know exactly how or why, but we ended up there after a few shots at Fat Tuesday's at the Miracle Mile inside the Planet Hollywood Resort & Casino in Las Vegas. If you want to get $1 shots on the strip, Fat Tuesday's is the place to go. Ask for Chris or Biff and they'll take care of you.

So we wandered into Todai because we've been to it in other cities. It was super packed and the service was ok. They got us drinks right away and that was the extent of their service. Once we had our drinks and we started eating, we seemed to be an after thought. That's fine for a typical buffet, but not one you'd find on the Las Vegas Strip. You would think they want tourists to enjoy and come back.

The food was ok. Mass produced so it wasn't the best or the worst. The sushi tasted fresh and the shrimp tempura is always a hit. We probably only spent about 30 minutes in the place since no one really tended to us. I would say it was an ok experience. I've definitely had better service at other buffets in Las Vegas. Lessoned learned. Stick to Summerlin Sushi for all you can eat sushi and all you can drink sake!

Miracle Mile Shops at Planet Hollywood Resort and Casino (Previously Aladdin Hotel)
3663 Las Vegas Blvd. S. #580
Las Vegas, NV 89109

Cloth & Canvas Boutique: Las Vegas, NV

2008-08-30T11:29:00.000-07:00

I was giggin at Cloth & Canvas on Friday and I had an amazing time as always. We had a ton or dope performers. We brought in the Cloth and Canvas House Band and they tore it up. We also had performances by Dopamine Flux and step crew, Molodi. It was a dope time had by all. Drinks were flowin, people were groovin and the place was poppin. If you have yet to check out Cloth and Canvas, do it soon as their doors will be closing at the end of September. They truly made their mark in the city of Las Vegas. They've supported the community to the fullest. It'll be sad to see them go, but it was definitely great while it lasted. Look for them to continue the events and keep up to speed at the Cloth and Canvas blog. See yall next time!

Cloth & Canvas
4800 S Maryland Parkway
Suite C
Las Vegas, NV 89119
702.425.3589

Ruby Tuesdays: Las Vegas, NV (Summerlin)

2008-08-25T17:04:00.001-07:00

To round out the weekend, we finished up on Sunday with dinner at Ruby Tuesday's. We originally went to the one on Craig Road to find that it had been closed down. Now the only Ruby Tuesday's left in the Las Vegas area is in Summerlin off of Town Center. The service here was stellar! Our host was very friendly offering us either a table or a booth as she promptly sat us down. Our server was quick to come over and take our drink order even though we ordered 3 waters with lemon. Well, G did order Sam Adams in a cup which is another story to be told. We started off with the Spinach Artichoke dip which was fantastic! It was so delicious when our server can back and saw that we cleaned the plate and bowl, he said "it must have been horrible!" He knew we loved every single bite. We then ordered our main dishes. Shay had the Triple Prime Burger. G had the same with cheddar cheese and bacon on the side. I am trying to keep my girlish figure so I went with the Bella Turkey Burger, not a slouch burger at all. Can I just say the food was AMAZING?!?!?! Well it was so delicious. They serve your burgers without sauce on purpose. They season their meats so well that to sauce them up would be a crime. If you haven't had the chance to stop by Ruby Tuesday's, make it a point. May we recommend the Summerlin location if you are ever in the Las Vegas area. You can find them here:

1220 N Town Center Dr
Las Vegas, NV 89144
(702) 838-4482

Remedy's "A Local Bar": Henderson, NV

2008-08-23T16:53:00.000-07:00

After partying at the Half Shell on Thursday night, I headed to Remedy's on the corner of St. Rose and Seven Hills. This is a very chill place with good prices and great food. It's a nice spot for a drink off of the strip and this place definitely still has a great vibe. The food was so delicious. I have a chicken sandwich with jalapeños, american cheese and mushrooms. Shay and I devoured that sandwich along with our beer battered artichoke hearts. Our server was pretty attentive although she didn't bring my friend's drink until we were done eating. She was pretty quick with our cocktails though. Overall, I would definitely recommend Remedy's for a drink or for a great meal. You can find them at:

3265 St. Rose Pkwy
Henderson, NV 89052

Half Shell on Eastern: Las Vegas, NV

2008-08-22T09:40:00.000-07:00

I was at the Half-Shell on Eastern and Coronado Center in Las Vegas on Thursday and the service was pretty good. They took care of us as I was there with a bunch of co-workers from Zappos.com, the Internet retailer (if you know anything about service you know about us at Zappos). We were celebrating a birthday and everyone had a great time. The bartenders were pretty quick (5 minute wait at most) and the waitresses were out and about ready to serve everyone. We definitely recommend this place. Hit it up when you can.

10430 S Eastern Ave
Henderson, NV

Rants on Service

2008-08-21T11:14:00.000-07:00

We are creating this blog to talk about service. Great service and, let's face it, shitty service. We want to spotlight all the great places we go that focus on the customer first and all the places we go that don't really care. Hopefully we'll cover enough of the world to let you, the reader know where to find some great service! Check in early and often as we will be updating post as soon as possible. My partner and I love to eat and love to go out so we'll give you the skinnie on what we find out. A little service goes a long way!